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Your opinion matters to us.

The Service User Evaluation (SUE) Survey will give Your Healthcare a perspective of their services from the viewpoint of those that access our services. It will also provide, via the available comments sections, the ability to highlight any areas that may need addressing. The survey results will be used to design and track quality improvement over time in order to meet service users' expectations and to provide high standard service to the community.

Help us to improve our services, provide the best care for you and meet your needs.

Please click on the link below to complete the survey.

Service User Engagement Survey

Carers do an important job of looking after those who are sick, disabled, vulnerable or frail who, without this extensive caring, would need the support of statutory services and might need to enter a nursing or residential home or go into hospital.

Your Healthcare strives to improve the services to meet your needs. Your thoughts and opinion helps us to design and track quality improvement over time.

Your Healthcare continually strives to improve the quality of social and health care services provided to all members of our community.

Your Healthcare shares information about the care you have received to help health and social professionals to understand the needs to service users and the quality of the treatment and care provided and reduce inequalities in the care provided.

You may receive care and treatment from a number of places such as your GP practise, Hospitals and Community Services. By bringing this information together from all the different places as part of an integrated approach, we can quickly and efficiently compare the care provided in one area with the care provided in another, so we are able to see what works best and where.

The Health information leaflet shown below provides you with guidance on how to access your personal health records and demonstrates how we ensure your information remains confidential.

Consent forms are essential to enable us to share your information confidentiality, appropriately and proactively, in order to create better links between services who are involved in providing care for you.

Adult Consent form (March 2018)

Children consent form (to be completed by Parent/Guardian) (March 2018)

Your Information Leaflet

Sharing Your Health Information Easy Read Leaflet 

Equality Monitoring

YH Privacy Notice

Covid-19 Supplementary Privacy Notice

Data Protection Information