Adults over 18 years old who live with bladder, bowel or pelvic floor dysfunction and are registered with a Kingston Borough GP, can be referred for an assessment by our specialist team. We will carry out an initial assessment, discuss your symptoms with you and explore a range of lifestyle and treatment options.

Patients are requested to complete a 3-day frequency volume chart which is then brought to their initial appointment. Patients are welcome to bring a family member, carer or friend. You can also request a formal chaperone if you would like for someone to be present during the appointment.

Patients who attend an initial assessment may be offered the following tests:

• Weight
• Blood pressure
• Blood sugar testing
• Dipsticks urinalysis
• Uroflowmetry
• Bladder scanning
• Abdominal examination
• Pelvic floor assessment

During your assessment, the nurse will provide advice and offer management/treatment options that may help to improve any bladder or bowel symptoms, these may include:

• Fluid, lifestyle and weight management advice
• Bladder retraining techniques
• Management of constipation advice
• Toileting programmes
• Bladder and Bowel medication suggestions reported to your GP
• Patients may be referred back to their GP for further options and/or referral to a hospital consultant
• Pelvic floor therapies, including Biofeedback and tailored exercise programmes

You may also be eligible for the prescription of incontinence pads however this will only be considered when all other strategies for promoting continence have failed.

Your Healthcare’s Urology, Colorectal and Continence Service only provides for moderate to severe incontinence from a specific range. Patients requesting products that are not on this range arrange their own supply.

(for GP and health care professionals  only)

Hollyfield House
22 Hollyfield Road
Surbiton
KT5 9AL

T: 020 8274 7501