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Service User Evaluation

The Service User Evaluation (SUE) Survey will provide Your Healthcare with a valuable perspective on its services from the viewpoint of those who access them. It also offers an opportunity, through the comments sections provided, to highlight any areas that may require attention. The survey results will be used to design and monitor quality improvement measures over time, aiming to meet the expectations of service users and provide a high standard of service to the community.

Your participation in the survey will greatly contribute to improving our services, enabling us to provide the best possible care tailored to your needs.

Please take a moment to complete the survey by clicking on the link below.

Service User Engagement Survey

Patient Safety Incident Response Framework

The Your Healthcare Patient Safety Incident Response Framework (PSIRF) sets out a new NHS approach to responding to patient safety incidents for the purpose of learning and improving patient safety. To view the draft patient safety incident response plan, please click on the link below:

Draft Patient Safety Plan

If you would like to comment on our draft plan please contact communications@yourhealthcare.org