Adult Adhd ServicesYou are here: Home ยป Adult Adhd Services

The ADHD service is part of our neurodevelopmental service.

If you want to contact anyone from the ADHD service, please email: ndsadhd@yourhealthcare.org

Our referral form is here.

Our offices are:

Hollyfield House, 22 Hollyfield Road, Surbiton, Surrey, KT5 9AL

Sheridan House, 26 Upper Teddington Road, Kingston upon Thames, KT1 4DY

Attention Deficit Hyperactivity Disorder (ADHD) is a disorder which impacts three main areas: attention; impulsivity and hyperactivity. Adults with ADHD may have significant problems with areas of executive functioning and working memory.

Symptoms of Adult ADHD can include:

  • Struggling to follow instructions
  • Having problems maintaining focus on a task
  • Becoming easily distracted
  • Missing details, forgetting things, and
    having difficulty processing information
  • Constantly feeling ‘on the go’

These difficulties can have a huge impact on a person’s day to day life, relationships, family life, employment and education.

How could a diagnosis benefit me?
Receiving a formal diagnosis of ADHD can give people, their friends, family and co- workers a better understanding of individual strengths, support needs and abilities. It may also help you develop coping strategies, reduce anxiety and improve self-esteem and confidence.

Adult ADHD Services

We work with adults (aged 18 years and over) who have a GP in the London borough of Kingston, by providing assessments for ADHD and support when a diagnosis is made.

Our referral form is here and referrals must be completed by a registered healthcare professional in order for us to process this for screening.

We are currently experiencing an unprecedented demand on our service, made worse by the current national shortage of medications used in the treatment of ADHD. If you are affected by this, please refer to this additional support information which may help support you during this time.

We have created a recommended reading list which also includes podcasts and audiobooks. If you would like us to consider adding any resources to this list, please email us using ndsadhd@yourhealthcare.org and we will review this request.

Once an appointment is offered to you, this information may also be of use:

For further information about ADHD, including support with decision making, wider reading and advice on medications, please see the link below. Patient Information Leaflets (PILs) are handy guides to medications and can be viewed in a variety of formats, including the QuILL, which is easier on the eye for younger people and some are in Bionic Reading font for people with dyslexia, ADHD and ASD.

Choice and Medication

For further information about controlled drugs, including safe storage and disposal, please click here: Supporting you with your controlled drugs

For pharmacy opening times over the holiday period, please click here: Pharmacy opening hours for Christmas and New Year 2024/2025

Frequently Asked Questions

Are you a 'Right to Choose' provider?
People can sometimes choose to access different providers for NHS services, including ADHD services, via a process called ‘Right to Choose’. However, Your Healthcare is not a ‘Right to Choose’ ADHD service provider and we cannot initiate ‘Right to Choose’ referrals to other services – this needs to happen with your GP. The charity ‘ADHD UK’ provides helpful information on this option for ADHD assessments which can be found here. Information on NHS Right To Choose generally is available here.

Please be aware that by following these links you will leave the Your Healthcare website. We cannot be responsible for information contained on external websites.

What happens if I register with a GP outside of Kingston?
Your new GP will need to refer you to their local ADHD Service and you will be discharged from the Kingston Adult ADHD Service.


What happens if I move out of Kingston but am still on a waiting list, for an assessment or medication, for example?

Your new GP can explain the situation to the new ADHD service in their referral to them, and ask that they consider honouring your referral date and place on the waiting list. We will discharge you from our service.


I’m moving to Kingston but have been on the waiting list with another borough. What do I do?

Please ask your Kingston GP to refer you to us, with as much information as possible. Including, previous referral dates as we will honour these.


My contact details have changed,
what do I do?
Please notify your GP of any changes to your contact details. Please also email ndsadhd@yourhealthcare.org and we will ensure that your records are synced and updated.


I’ve run out of ADHD medication, what do I do?

If you have a Shared Care Protocol in place with your GP, they continue to prescribe ADHD medication for you.

What is a Shared Care Protocol and how long is it valid for?
A Shared Care Protocol is an agreement between the patient, GP and the ADHD specialist service, regarding treatment and ongoing management of ADHD medications. As part of this agreement, the patient should be reviewed annually.

I’ve missed an appointment, what do I do?
If you did not provide at least 24 hours’ notice to cancel or re-arrange your appointment, this will be recorded as you Did Not Attend (DNA). Correspondence will be sent to you and your GP, with the request that you get in contact with ourselves to re-book. Should you DNA a second time, you will be discharged.

How long is an ADHD assessment and what is involved?
An assessment for adult ADHD can take up to two hours, but could be longer if required. Our assessors will ask for information from your childhood, as well as what impacts you as an adult. Further information about this can be found on our information leaflet.

How can I check that I am still on the waiting list?
If you would like confirmation that you are on the waiting list, you can email us on ndsadhd@yourhealthcare.org with your full name and date of birth and we will respond to this enquiry.

I am unable to open an encrypted email which I have received from your service.

Please follow these steps:

1. You will have received an email saying that “ndsadhd@yourhealthcare.org has sent you a protected email.“
2. Once you open the email and click “Read This Message”.
3. A webpage opens. You need to click on “Sign in with a One-Time Passcode”
4. This will send you an email containing a passcode.
5. You need to enter that code in the provided field on the webpage within 15 mins.
6. Click Continue, you will be able to view and reply to the email.

It is also worth checking your junk email as the one time passcode might be there.

I was previously assessed by your service and have misplaced my ADHD assessment report.
Please email us on ndsadhd@yourhealthcare.org with your full name and date of birth and we will be able to email you a copy of your report.

Our Kingston Adult ADHD Service leaflet can be found by clicking here.

We are currently seeing people for assessment referred in July 2021 (updated January 2025).

We know the waiting time is very long and we are sorry for any worry this may cause. We will contact you again when we are ready to offer you an appointment. In the meantime, information about ADHD can be very helpful. Please click here for more information.

You can contact us by email: ndsadhd@yourhealthcare.org

Our offices are:

Hollyfield House, 22 Hollyfield Road, Surbiton, Surrey, KT5 9AL

Sheridan House, 26 Upper Teddington Road, Kingston upon Thames, KT1 4DY

Want to make a referral?
Our referral form is here.

Before we meet with you, we will ask you to fill in a questionnaire on current and childhood symptoms.

Then when we meet, we will:
Interview you and someone who knows you well in order to get information on the impact of the symptoms on your functioning and everyday life, as well as information about your strengths and hopes for the future.

Complete the Diagnostic Interview for ADHD (DIVA 5.0) with you, which is a specialist diagnostic tool for use with adults, as recommended in the National Institute for Health and Care.

Following a diagnosis of ADHD, information will be shared regarding next steps.

If you would like to consider therapeutic support, such as group sessions which are run by our team, we will add you to the waiting list and offer you an appointment as soon as a place becomes available.

If you would like to discuss possible pharmacological treatment options with a nurse prescriber, then we will add you to the waiting list and offer you an appointment as soon as one becomes available.

Whatever you choose, we will liaise with you GP so that they are aware of your diagnosis and can support you further. At times, we may ask you GP to carry out further investigations, such as an ECG if this is deemed necessary.

Once pharmacological treatment is optimised, we will ask your GP to continue to prescribe this under a Shared Care Protocol. They will be asked to review you at 6 months and we will see you again at 12 months. You are welcome to discuss treatment with us at any time.

You may have heard, either from your clinician, pharmacist or in the media, that there is a national supply shortage of the medication prescribed to help manage ADHD symptoms. The shortage has been caused by a combination of manufacturing issues and an increased global demand.

Our ADHD service is working closely with local GPs and community pharmacies to address the shortage and find supplies of ADHD medicines. We know how important your medication is to you so please be patient with our staff who are working hard to support you until the problem has been resolved.

Below we have set out answers to some of the questions you may have about the situation. If you have any worries or concerns, please review our FAQ page, contact your GP surgery or our admin team.

Which medications is there a shortage of?
The medication that we are receiving shortages of include:

  • Methylphenidate hydrochloride modified release tablets
  • Concerta XL 36mg prolonged-release tablets
  • Concerta XL 54mg prolonged-release tablets
  • Delmosart 18mg prolonged-release tablets
  • Delmosart 27mg prolonged-release tablets
  • Matoride XL 36mg Prolonged-release Tablets
  • Xaggitin XL 27mg prolonged-release tablets
  • Xaggitin XL 36mg prolonged-release tablets
  • Xaggitin XL 54mg prolonged-release tablets
  • Xenidate XL 18mg prolonged-release tablets
  • Xenidate XL 27mg prolonged-release tablet
  • Xenidate XL 36mg prolonged-release tablets
  • Xenidate XL 54mg prolonged-release tablets
  • Atomoxetine products:
    Atomoxetine (Strattera) 4mg/1ml oral solution

(Last updated 1 November 2024)

Taken from the South West London and St George’s website: ADHD medication shortage - Website (swlstg.nhs.uk)

What is the current situation?
At the moment, there are problems with the availability and supply of a range of medication used to help manage ADHD symptoms. There are supplies of medication coming in, but this is changing every day.

Why is there a shortage?
There is no single reason why there is a shortage. There has been an increase in demand for medication to manage ADHD. There has also been a change in the companies who produce and supply the medication. Some have stopped making certain strengths and others have stopped making certain products. All of this combined has led to difficulties in meeting the supply needs of patients.

What should I do?
For now, please continue with the medication you have been prescribed.

Please order repeat medication from your GP with at least 7-14 days’ supply of medication left.

If you cannot get your medication from your usual pharmacy, the first step is to try other pharmacies, as another one may have it in stock. You can use the find a pharmacy page on the NHS website, www.nhs.uk. Some pharmacies also have an online stock checker e.g. Boots pharmacy | Online Prescription stock checker.

What should I do if I am still unable to get my prescription?
Please contact your GP at the earliest opportunity if your medication is a regular repeat from your GP surgery.

Please contact us at ndsadhd@yourhealthcare.org if we are prescribing your medication (or you have only recently started ADHD medication).

Where your medication or a particular strength is not available, your GP/member of our team will talk to you about other medication strengths or options available. Please do not try to substitute other medications yourself as this may be dangerous.

For further information or queries, you can contact us at ndsadhd@yourhealthcare.org. Please bear with us as we are dealing with a very high level of queries at the moment.

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