The 2-hour Urgent Community Response Service responds to adults (over the age of 18) who are experiencing a sudden deterioration in their health and wellbeing, and without urgent response, are likely to admitted to hospital.

Our team consists of multidisciplinary professionals including community nurses, nurse and paramedic practitioners with advanced clinical assessment skills (including prescribing), occupational therapists, physiotherapists and health care assistants.

Through integrated working we are able to provide a rapid, comprehensive initial assessment and clinical intervention when appropriate, and provide management and follow up for patients, so they can be supported safely in the community and avoid an unnecessary hospital admission.

The service also offers a falls pick-up service where it is clinically safe.

The service operates between 8am and 8pm, 7 days a week (last referral at 6pm).

Referrals are accepted from health professionals, adult social care, 111, ambulance service and service-users/carers.

The telephone number for referrals is through the Single Point of Access number – 020 8274 7088.