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Community Matrons

Expert care for patients

Community matrons provide expert care for patients with one or more long-term conditions who are at risk of deteriorating so that a hospital admission would be necessary, or their quality of life would be affected significantly.

They are integrated within the wider district nursing teams and work closely and in partnership with other services including the rapid response team, urgent care services, specialist nurses, end-of-life lead and the reablement team, to provide joined up holistic care to patients and their families.

Who do we support?

Community matrons are highly skilled, experienced, senior nurses. They work with patients who have a wide range of conditions, often serious long-term conditions or a complex range of conditions. These include diabetes, Chronic Obstructive Pulmonary Disease (COPD), Coronary Heart Disease, Parkinson’s disease, Multiple Sclerosis and HIV.

Keeping people out of hospital

By caring for people in the community, community matrons can prevent unnecessary hospital admissions, reduce the length of time people stay in hospital if an admission is needed, improve the quality of life for patients and support them to manage their own conditions.

Community Nursing

Community nursing teams provide skilled nursing care to adults in their own homes, in residential homes or in a clinic setting. Patients are primarily housebound and will attend their GP’s surgery as they recover.

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Frequently asked questions

Find answers to common questions about our services, policies, and procedures. We hope you find the answers you need, and we’re always happy to assist further. If you can’t find the answer you’re looking for then please don’t hesitate to contact us.

We are an independent community interest company (CIC), but are funded by the NHS and local authorities to provide health and social care community services for residents in Kingston, and additional learning disability services in Richmond. If we make any profit, it is reinvested into our community services

If you click on the ‘Our services’ tab and choose the service you need, details of how to refer are available. If there is no referral form listed, please use the generic community healthcare referral form here.

You can also call for emergency referrals to our Rapid Response service (2-hour urgent community response) or Urgent Care Support Service (care homes).

It is possible to self refer to some of our services (e.g. rapid response, children’s speech and language). If you click on the ‘Our services’ tab and choose the service you need, details of how to refer are available. You can also call our single point of access team on 020 8274 7088 for referrals to our Rapid Response service (2-hour urgent community response).

Click here to see our current vacancies. The links will take you through to the NHS Jobs website which processes our applications. Please feel free to contact our recruitment team if you have any queries: HRhub@yourhealthcare.org

Still have a question? Our friendly team will be happy to answer any questions you may have.

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Make a referral

You should refer via the Single Point of Access, please download our referral form below. Referrals are accepted from health and social care professionals over the telephone or via form submission. Only urgent services can be referred via telephone – Rapid Response and Urgent Care and Support Service (care homes).

Download Referral Form

Make a referral

Max. file size: 10 MB.

Our Service Locations

Where can you find this service?

22 Hollyfield Road
Surbiton
KT5 9AL
Tel: 020 8339 8000

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