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Falls Service
Assessment, Treatment, and Prevention
The falls service provides information, assessment, advice and treatment for people who have fallen in the last 12 months, are at risk of falls or are fearful of falling.
To be seen by the falls service people must be:
- over 50 years old
- registered with a Kingston GP
- able to walk indoors without supervision (they may use any walking aid).
The falls service is a physiotherapy-led service. Any medical investigations will be carried out by your GP. Our aims are to reduce the risk of falls among older people, improve health and mobility and help maintain independence.
What we do
If you are worried about falling, please visit your GP. If your GP is concerned that you may be at risk of a fall you will be referred to the falls service for a more detailed assessment. Your assessment may be at home, in a clinic or over the telephone.
Your assessment will also cover the physical, medical and environmental factors that contribute to your risk of falling. Dealing with these issues can prevent future falls, make you safer in your home and boost your confidence when you are out and about. We may ask your GP to see you for a medical review, or an occupational therapist to visit you to help make your home safer.
Find out moreOur team
Our team is made up of:
- Birthe Dahl Andersen, Falls Prevention Service Lead
- Daniel Grove, Senior Physiotherapist
- Crystal Vymeris, Clinical Exercise Specialist
- Kelly Lavery, Clinical Exercise Specialist
- Anna De Rossi, Clinical Exercise Specialist
- Lynn Homewood, Occupational Therapy Technician
Contact us
The falls service is based at:
Hollyfield House
22 Hollyfield Road
Surbiton
KT5 9AL
Telephone: 020 8274 7103 (for enquiries)
Referrals – via single point of access
Looking to make a referral
Find details of how to access our services
Frequently asked questions
Find answers to common questions about our services, policies, and procedures. We hope you find the answers you need, and we’re always happy to assist further. If you can’t find the answer you’re looking for then please don’t hesitate to contact us.
We are an independent community interest company (CIC), but are funded by the NHS and local authorities to provide health and social care community services for residents in Kingston, and additional learning disability services in Richmond. If we make any profit, it is reinvested into our community services
If you click on the ‘Our services’ tab and choose the service you need, details of how to refer are available. If there is no referral form listed, please use the generic community healthcare referral form here.
You can also call for emergency referrals to our Rapid Response service (2-hour urgent community response) or Urgent Care Support Service (care homes).
It is possible to self refer to some of our services (e.g. rapid response, children’s speech and language). If you click on the ‘Our services’ tab and choose the service you need, details of how to refer are available. You can also call our single point of access team on 020 8274 7088 for referrals to our Rapid Response service (2-hour urgent community response).
Click here to see our current vacancies. The links will take you through to the NHS Jobs website which processes our applications. Please feel free to contact our recruitment team if you have any queries: HRhub@yourhealthcare.org
Still have a question? Our friendly team will be happy to answer any questions you may have.
Contact usMake a referral
You should refer via the Single Point of Access, please download our referral form below. Referrals are accepted from health and social care professionals over the telephone or via form submission. Only urgent services can be referred via telephone – Rapid Response and Urgent Care and Support Service (care homes).
Make a referral
Our Service Locations
Where can you find this service?
22 Hollyfield Road
Surbiton
KT5 9AL
Tel: 020 8339 8000
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