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Dementia
Supporting your needs
The Dementia Service at Your Healthcare is led by the frailty, dementia and palliative care specialist nurse. Dementia support is delivered by a specialist dementia practitioner, who provides information, health education, assessment of dementia progression, advice and ongoing support to individuals with a formal diagnosis of dementia.
Patients will:
- have a confirmed diagnosis of dementia
- be registered with a Kingston GP
- no longer be under the care of the memory clinic or SW London mental health team for older people,
- have clinical as well as social care needs
People who only have social care needs should be referred to Kingston Adult Social Care.
Our aims
We work closely with colleagues in health and social care and with voluntary organisations to deliver an integrated service.
We aim to:
- deliver person-centred care
- share information with families and caregivers to better prepare them for their caring role
- reduce hospital admissions for people living with dementia.
Accessing our service
To access the dementia service, patients must be registered with a Kingston GP and have a formal diagnosis of dementia. We accept referrals from a wide range of sources, including:
- General Practice
- Voluntary sector organisations
- Alzheimer’s Society
- Kingston Hospital
- Adult Social Care
- Self-referrals
Please note: This service does not provide initial diagnostic assessments for dementia. Individuals seeking a diagnosis should speak to their GP for referral to the memory clinic.
Find out moreContact and referrals
For advice or to make a referral, please contact the Your Healthcare specialist dementia practitioner through Single Point of Access.
Hollyfield House
22 Hollyfield Road
Surbiton, KT5 9AL
Tel: 020 8274 7088
Looking to make a referral
Find details of how to access our services
Frequently asked questions
Find answers to common questions about our services, policies, and procedures. We hope you find the answers you need, and we’re always happy to assist further. If you can’t find the answer you’re looking for then please don’t hesitate to contact us.
We are an independent community interest company (CIC), but are funded by the NHS and local authorities to provide health and social care community services for residents in Kingston, and additional learning disability services in Richmond. If we make any profit, it is reinvested into our community services
If you click on the ‘Our services’ tab and choose the service you need, details of how to refer are available. If there is no referral form listed, please use the generic community healthcare referral form here.
You can also call for emergency referrals to our Rapid Response service (2-hour urgent community response) or Urgent Care Support Service (care homes).
It is possible to self refer to some of our services (e.g. rapid response, children’s speech and language). If you click on the ‘Our services’ tab and choose the service you need, details of how to refer are available. You can also call our single point of access team on 020 8274 7088 for referrals to our Rapid Response service (2-hour urgent community response).
Click here to see our current vacancies. The links will take you through to the NHS Jobs website which processes our applications. Please feel free to contact our recruitment team if you have any queries: HRhub@yourhealthcare.org
Still have a question? Our friendly team will be happy to answer any questions you may have.
Contact usMake a referral
You should refer via the Single Point of Access, please download our referral form below. Referrals are accepted from health and social care professionals over the telephone or via form submission. Only urgent services can be referred via telephone – Rapid Response and Urgent Care and Support Service (care homes).
Make a referral
Our Service Locations
Where can you find this service?
22 Hollyfield Road
Surbiton
KT5 9AL
Tel: 020 8339 8000
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