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Palliative and End of Life Care

Enhance comfort and quality of life

Your Healthcare’s palliative care nurses play a crucial role in enhancing the quality of life for patients with serious illnesses. Their compassionate care and specialist expertise provide comfort, symptom management and emotional support to those in their final days of life. They also provide vital support for families and carers.

Palliative care aims to alleviate pain, manage symptoms and address the physical, emotional and psychological needs of patients, as well as families. Unlike curative treatments, palliative care aims to enhance comfort and overall well-being, emphasising open communication and shared decision-making between patients, their families and healthcare providers.

How to contact us

Between 8am and 6pm Monday to Friday and 9am to 5pm Saturday and Sunday/Bank Holidays, contact the Single Point of Access on 020 8274 7088.

Outside these hours contact via 111 who will contact the community nursing services

Community Nursing

Community nursing teams provide care to adults in their own homes, in residential homes or in a clinic setting, primarily for housebound patients who will attend their GP surgery as they recover. The teams are led by district nurses – specialist practitioners in this area of work. Community matrons are also key members of the team.

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Urgent Care and Support Team

The urgent care and support team assesses, diagnoses, prescribes and treats acute health problems, to prevent hospital admissions for patients living in care homes. Our team of paramedics and nurses offer 2-hour clinical triage and same day visits

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Looking to make a referral

Find details of how to access our services

Frequently asked questions

Find answers to common questions about our services, policies, and procedures. We hope you find the answers you need, and we’re always happy to assist further. If you can’t find the answer you’re looking for then please don’t hesitate to contact us.

We are an independent community interest company (CIC), but are funded by the NHS and local authorities to provide health and social care community services for residents in Kingston, and additional learning disability services in Richmond. If we make any profit, it is reinvested into our community services

If you click on the ‘Our services’ tab and choose the service you need, details of how to refer are available. If there is no referral form listed, please use the generic community healthcare referral form here.

You can also call for emergency referrals to our Rapid Response service (2-hour urgent community response) or Urgent Care Support Service (care homes).

It is possible to self refer to some of our services (e.g. rapid response, children’s speech and language). If you click on the ‘Our services’ tab and choose the service you need, details of how to refer are available. You can also call our single point of access team on 020 8274 7088 for referrals to our Rapid Response service (2-hour urgent community response).

Click here to see our current vacancies. The links will take you through to the NHS Jobs website which processes our applications. Please feel free to contact our recruitment team if you have any queries: HRhub@yourhealthcare.org

Still have a question? Our friendly team will be happy to answer any questions you may have.

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Make a referral

You should refer via the Single Point of Access, please download our referral form below. Referrals are accepted from health and social care professionals over the telephone or via form submission. Only urgent services can be referred via telephone – Rapid Response and Urgent Care and Support Service (care homes).

Make a referral

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Our Service Locations

Where can you find this service?

22 Hollyfield Road
Surbiton
KT5 9AL
Tel: 020 8339 8000

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